Residential Broadband
Residential Broadband
Whether you’re seeking a better deal on your mobile phone plan, a new mobile handset, or an broadband connection for your home, we’re here to assist you. Our broadband partners provide a wide variety of options tailored to meet your needs. Contact us today for a free review of your broadband requirements and start saving!
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Questions?
Your FAQs answered.
What is NBN (National Broadband Network) internet?
The National Broadband Network (NBN) is a government-owned wholesale broadband network in Australia. It aims to provide high-speed internet access to homes, businesses, and communities across the country. NBN offers various types of broadband technologies, including Fibre to the Premises (FTTP), Fixed Wireless, and Hybrid Fibre Coaxial (HFC), to deliver fast and reliable internet connections.
Is there an internet plan to suit your needs?
The ideal internet plan for you depends on your specific needs and preferences, including your location, budget, data requirements, and desired speed. Consider factors such as download/upload speeds, data allowances, contract terms, and customer service when comparing plans from different ISPs.
Are there charges for cancelling my mobile phone plan?
There may be early termination fees if you cancel your mobile phone plan before the end of the contract term. Check the terms and conditions of your plan or contact your provider for details on any applicable cancellation fees.
Can I keep my phone number if I switch mobile phone plans?
Yes, you can usually keep your phone number when switching mobile phone plans. This process is known as number porting, and your new provider will assist you in transferring your existing number to their network.
How do I change my internet provider?
To change your internet provider, follow these steps:
- Research and compare plans from different ISPs.
- Sign up for a new plan with your chosen provider.
- Contact your current provider to cancel your existing service.
- Arrange for installation of the new service with your new provider.
What are the main types of mobile phone plans available in Australia?
The main types of mobile phone plans in Australia include:
- Prepaid plans: Pay in advance for a set amount of calls, texts, and data.
- Postpaid plans: Pay a monthly fee for a set amount of calls, texts, and data, usually with additional charges for excess usage.
- SIM-only plans: Bring your own device and pay for calls, texts, and data on a monthly basis without a handset included.
How do I get internet without a phone line or cable?
You can get internet without a phone line or cable by using alternative technologies such as fixed wireless, satellite broadband, or mobile broadband. These options deliver internet access without the need for a traditional phone line or cable connection.
What features should I consider when comparing mobile phone plans?
When comparing mobile phone plans, consider factors such as:
- Included calls, texts, and data allowances.
- Network coverage and reliability.
- Contract terms and commitments.
- International roaming and call/text allowances.
- Additional perks or bonuses offered by the provider.